Return Policy

Last Updated: January 2025

Service Modifications

Dhorxellvol understands that circumstances may change, and we are committed to working with our clients to find suitable solutions. If you need to modify or adjust your landscape design project, please contact us as soon as possible.

Cancellation Policy

If you need to cancel your project, please notify us in writing. Cancellation terms will be discussed based on the stage of your project and any work that has already been completed. We aim to be fair and transparent in all cancellation situations.

Refund Policy

Refunds, if applicable, will be processed based on the work completed and the stage of your project at the time of cancellation. Any refunds will be processed within 30 business days of the cancellation request being approved.

Design Revisions

We include a reasonable number of design revisions in our standard service packages. Additional revisions beyond the included amount may be subject to additional fees, which will be discussed and agreed upon before proceeding.

Project Delays

While we strive to complete projects on schedule, certain factors such as weather conditions, material availability, or client-requested changes may affect project timelines. We will communicate any delays promptly and work to minimize their impact.

Quality Assurance

We stand behind the quality of our work. If you have concerns about any aspect of your completed project, please contact us immediately. We will work with you to address any issues and ensure your satisfaction.

Contact for Policy Inquiries

If you have questions about our return policy or need to discuss modifications to your project, please contact us at contact@dhorxellvol.world or call +64 2 154 9161. Our team is here to help and will work with you to find the best solution for your situation.

Changes to This Policy

Dhorxellvol reserves the right to modify this return policy at any time. Any changes will be posted on this page with an updated revision date.